ISO 9001:2000 And Continual Quality Improvement text Jakarta Gramedia Pustaka Utama 2006 Cet. 4 ind 189 hlm 24 Cm Vincent Gaspersz MANAJEMEN KUALITAS TOTAL 979-686-515-7 20100302115412.0 JAKPU-03100000018408 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)