na JAKPU-03100000018352 20100302115410.0 ind 979-448-727-9 010-031000000018352 362.1 POH j POHAN, Imbalo S Jaminan mutu layanan / Imbalo S. Pohan 1 Jakarta EGC 2007 xviii, 567 hal 24 cm KESEHATAN - PELAYANAN Perpumda DKI 0-01-2008 6 ni 10224/07 10225/07 10226/07