Operations and supply chain management /F. Robert Jacobs, Richard B. Chase. JACOBS, F. Robert. CHASE, Richard B. text New York : McGraw-Hill Irwin, 2011 ind Operations and supply chain management (OSCM) is a key element in the improvement in productivity in business around the world. Establishing a creative advantage through operations requires and understanding of how the opperations and supply chain functions contribute to productivity growth. However, our intent in this book is to do more than just show you what companies are doing to create a competitive advantage for you in the marketplace by conveying a set of skills and tools that you can actually apply. Dewasa PRODUCTION MANAGEMENT=MANAJEMEN PRODUKSI ; SUPPLY MANAGEMENT=MANAJEMEN PERSEDIAAN URN:ISBN:978-0-07-122090-3