|
Tag
|
Ind1
|
Ind2
|
Isi
|
|
001
|
|
|
JAKPU-03100000013996
|
|
005
|
|
|
20100302115018.0
|
|
008
|
|
|
***********************************ind**
|
|
020
|
#
|
#
|
$a 979-741-762-X
|
|
035
|
#
|
#
|
0010-031000000013996
|
|
040
|
#
|
#
|
$a JKPDJAK
|
|
041
|
1
|
#
|
$a IND
|
|
082
|
0
|
4
|
$a 658.812 $2 (22)
|
|
090
|
#
|
#
|
$a 658.812 GRI c
|
|
100
|
1
|
#
|
$a GRIFFIN, Jill
|
|
245
|
1
|
0
|
$a Customer loyalty : $b menumbuhkan dan mempertahankan kesetiaan pelanggan / $c Jill Griffin ; penerjemah : Dwi Kartini Yahya, editor : Yati Sumiharti, Ratri Medya, Wisnu C. Kristiaji
|
|
250
|
#
|
#
|
$b Cet.1
|
|
260
|
#
|
#
|
$a Jakarta : $b Erlangga, $c 2005
|
|
300
|
#
|
#
|
$a x, 238 hlm ; $c 22 cm.
|
|
500
|
#
|
#
|
$a Indeks : hlm. 236
|
|
500
|
#
|
#
|
$a Judul asli : Customer loyalty: how to earn it, how to keep it
|
|
504
|
#
|
#
|
$a Bibliografi : hlm 228
|
|
521
|
1
|
#
|
$a DEWASA
|
|
650
|
#
|
#
|
$a PELANGGAN, PELAYANAN
|
|
700
|
1
|
#
|
$a KRISTIAJI, Wisnu C.
|
|
700
|
1
|
#
|
$a MEDYA, Ratri
|
|
700
|
1
|
#
|
$a SUMIHARTI, Yati
|
|
700
|
1
|
#
|
$a YAHYA, Dwi Kartini
|
|
850
|
#
|
#
|
$a BPAD DKI
|
|
990
|
#
|
#
|
$a 12511/06
|
|
990
|
#
|
#
|
$a 12512/06
|
|
990
|
#
|
#
|
$a 12513/06
|
|
990
|
#
|
#
|
$a 12514/06
|
|
990
|
#
|
#
|
$a 12515/06
|
